Holland

  • AR Receptionist - Holland MI

    Location US-MI-HOLLAND
    Posted Date 4 hours ago(1/17/2019 2:31 PM)
  • Overview

    With nearly 90 years’ experience, Holland knows how to take care of our customers while providing a solid work environment for our employees. Discipline to its core values of Hard Work, Integrity, Respect, Excellence and Safety has allowed Holland to grow into a company with over 8,000 employees and more than $1 Billion in annual revenue, while being honored as a Quest for Quality award winner for 30 consecutive years! With a track record of long term employees, Holland offers more than a job, we offer the opportunity for a career. Come discover your direction with Holland and join the recognized leader of next-day delivery in the less-than-truckload industry!

    Responsibilities

    The A/R Receptionist is responsible for answering or distributing incoming calls, emails and US mail in an efficient and accurate manner.

     

     

     

    This is a hourly position that pays $14.00 per hour, Hours -M-F 8:00 am to 5:00 pm.

     

    This position includes an outstanding benefits package that is provided at no cost to the employee!

     

    ESSENTIAL DUTIES AND RESPONSIBILITIES

     

    • First responder to all incoming calls – answer as many of these as possible for the customer so they are not transferred unless necessary.
    • Main owner of the generic AR mailbox. Review and resolve customer questions or forward to appropriate person or department when necessary.
    • Responsible for email invoicing set ups and bounces, utilizing reports provided by the vendor and receipts from emails.
    • Make sure mail is in mailroom in time for pickup and distribute incoming US mail.
    • Acts a backup for the A/R Administrative role.

    Qualifications

    Minimum Requirments:

     

    • Education and Experience
    • High School degree or equivalent
    • Knowledge, Skills and Abilities
    • Excellent verbal, written and interpersonal skills
    • Proficient in Microsoft tools – Outlook, Excel and Word
    • Ability to handle large volumes of work while remaining calm and pleasant
    • Demonstrates the Holland Core Values in daily interactions:
    • Hard work and continuous improvement
    • Integrity in all our relationships
    • Respect for each individual
    • Excellence in all areas of customer service
    • Safety in all we do
    • Oral and written communication

     

    PREFERRED QUALIFICATIONS:

    • Experience in the transportation industry
    • Customer service experience

     

    #CB#

     

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